Child Protective Services

A Family's Guide:

The Family's Guide to Protective Services for Children explains the role of the Department of Children and Families' social workers and other staff who team together to serve you and your family. The Guide also explains why an investigation may be taking place, a family's options and rights during the investigation, the potential outcomes of an investigation, as well as other related procedures and rights involving the Family Assessment, fair hearings, and the grievance process. More information can be found on the Massachusetts Department of Children and Families (DCF) website.